Global tourism recovery might not be expected until 2024 as the financial repercussions of the coronavirus have already begun to manifest themselves within the tourism industry.
How can you handle rude clients in a bar or restaurant knowing that your reaction to them determines how other guests will judge your business reputation and image
Crisis management and re-imagining the future of travel businesses post-covid as many destinations begin to ease lockdown restrictions and more travelers seek out their next getaways
How can travel brands mitigate the fast-changing consumer behaviour post-covid as the industry attempts to recover from the darkest days in its history
How important are online reviews to your business and how you can embrace them to give your customers and audience a chance to talk and learn about your business
The future of work in the hospitality industry remains uncertain with world record lay-offs and shutdown of businesses due to the Covid-19 pandemic
Building a customer-centric culture in the Tourism and Hospitality Industry that will enable brands to meet the fast-changing consumer behaviour
Video marketing is the new kid on the block for the travel industry as brands struggle to run influencer marketing campaigns and make the right choice among so many possibilities in the post-pandemic world
10 most annoying gestures clients do to waiters and waitresses knowingly or unknowingly that make their job rather complicated
The importance of customer feedback in the travel industry and how better we can learn how to listen to it and how to convert it into actionable takeaways for your business.